- Shanghai
- 2018.9 - 2024.9
Oversaw core product lines across the group, Piaoxingqiu, CaiyiYun SaaS, Ferris Wheel Ticket, and SHOW NOW, leading end-user product design, SaaS system development, and operational support.
Achieved a 3 million CNY increase in core transaction revenue within one month through product optimization and innovation, with sustained growth thereafter.
Built a 12-member cross-functional team from the ground up (including product managers, interaction/UI/visual designers), implemented OKR-based management, and optimized product-dev collaboration processes to improve documentation quality and delivery efficiency.
Established a user research framework, conducted multi-version usability testing, resolved 83% of user experience issues, and delivered detailed user personas and product optimization strategies.
Led the brand and UED system upgrade, integrated online and offline design guidelines, and enhanced design consistency and team productivity.